Your Data Is Yours Alone
At Vinte, data security isn't an afterthought—it's foundational to everything we build. Your business intelligence stays completely isolated and protected.
How We Handle Data
Our AI agents work with two distinct types of data, each handled with purpose-built security measures.
Public Data
Information freely available on the internet that helps identify market opportunities.
- Restaurant & business directories
- Social media & review platforms
- Industry research & market reports
- News & press releases
Private Data
Your proprietary business data from your CRM, ERP, WMS, or ordering systems.
- Sales history & transactions
- Customer & account details
- Pricing & inventory data
- Order patterns & forecasts
How We Protect Your Private Data
Your private data is never accessible to other customers. Here's how we ensure complete isolation:
Unique Encrypted API Keys
Each customer receives a unique, encrypted API key that connects to their own data sources (Salesforce, ERP, etc.). When our AI retrieves your private data, it can only access information through your specific key. No other customer's AI agent can use your credentials or query your systems.
No Training on Your Data
Your private business data is never used to train AI models. We use OpenAI's API with enterprise data privacy protections, meaning your data is processed in real-time and not retained or used for model improvement. Your competitive intelligence stays yours.
Encryption at Rest & In Transit
All data is encrypted using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Whether your data is being stored or moving between systems, it's protected by the same encryption standards used by banks and healthcare organizations.
What This Means In Practice
Let's walk through a concrete example:
"Suppose Pacific Coast Wine Distributors uses Vinte and connects their Salesforce CRM. Could a competitor using Vinte somehow see Pacific Coast's sales data—like how much Sonoma Hills Winery sold through them in October, or who their top restaurant accounts are?"
The answer is no—here's why:
- 1. Pacific Coast's Salesforce data is only accessible via their unique encrypted API key, which is securely stored and never shared with anyone.
- 2. When a competitor logs into Vinte, their AI agent cannot query Pacific Coast's Salesforce—it can only access the competitor's own connected systems using their own API key.
- 3. Pacific Coast's data is never stored in a shared knowledge base that other AI agents could search or access.
- 4. The AI model itself retains no memory of Pacific Coast's data—it processes queries in real-time without storing business information.
Our Security Practices
Beyond data isolation, we follow industry best practices to keep your information secure.
Access Controls
Role-based access ensures only authorized team members can view your data.
Audit Logging
All data access is logged and monitored for security compliance.
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure with strict security controls.
Regular Security Reviews
Ongoing vulnerability assessments and security audits.
Data Minimization
We only access the data necessary to deliver insights—nothing more.
Vendor Security
OpenAI's Enterprise API includes zero data retention for business use.
Have More Questions?
Data security is critical, and we're happy to discuss our practices in detail. Reach out to our team for a deeper conversation.